What currency are the prices do I see in the site?
All prices are in AUD.
I just placed an order, when will it ship?
We process most orders within 2 business days. We ship all items from Melbourne, Australia. Sometimes we may split your order and send it in more than one parcel.
How long does shipping take?
Standard delivery time for metro areas is 3 to 5 business days, 6 to 7 business days for country areas and 10 business days for rural areas. Express post will be 1 to 2 business days in the express network and slightly longer outside the express zone.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels. Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no cost. You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.